CIC Insurance Group is offering an exciting leadership opportunity for a Employee Relations and Wellness Manager to strengthen workplace culture, employee wellbeing, and trust across the organization. This role blends proactive ER management with wellness strategy to deliver a holistic employee experience.
Role Purpose
The role focuses on building a respectful, inclusive, and resilient workplace by integrating employee relations best practices with wellness and culture initiatives that align with CIC’s values and people strategy.
Key Areas of Responsibility
Employee Relations Leadership
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Implement a group-wide ER strategy that promotes fairness, accountability, and engagement.
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Manage complex ER cases, including grievances and disciplinary matters.
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Ensure ER practices are consistent across markets and aligned with governance requirements.
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Analyze ER trends and provide actionable insights to leadership.
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Maintain confidentiality and transparency throughout grievance processes.
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Strengthen psychological safety through clear communication and feedback mechanisms.
Wellness Strategy & Integration
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Lead deployment of a holistic wellness framework.
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Oversee wellness initiatives covering mental, emotional, and physical health.
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Monitor wellness data and use insights to refine programs.
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Promote resilience, stress management, and mental health awareness across the workforce.
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Align wellness insights with employee relations and people strategies.
Culture & Employee Experience
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Support culture integration and values-driven initiatives.
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Contribute to employee experience programs and behavior change strategies.
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Embed DEI principles in all ER and wellness initiatives.
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Collaborate with People & Culture leaders to advance inclusive and flexible work environments.
Required Qualifications
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Bachelor’s degree in a business-related discipline.
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Postgraduate Diploma in Human Resource Management.
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Minimum of 8 years’ experience in HR, including at least 3 years in Employee Relations.
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Demonstrated experience in wellness program design and ER framework implementation.
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Strong understanding of employee lifecycle management.
Skills & Competencies
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Strategic thinking with a strong problem-solving approach.
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Excellent communication and stakeholder management skills.
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Ability to operate effectively in a dynamic, fast-changing environment.
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Strong analytical skills with a data-driven mindset.
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High level of emotional intelligence and professionalism.
Application Process
Qualified candidates are encouraged to apply online through the CIC Insurance careers page:
🔗 careers.cicinsurancegroup.com
📌 Early applications are encouraged.