Influx is offering an exciting opportunity for a Customer Sales Agent to join its international customer service team. This role is perfect for individuals who are enthusiastic, empathetic, and eager to make a real difference in customers’ experiences—all while working remotely from the comfort of home.
As part of Influx’s global workforce, you’ll engage customers with professionalism, drive sales, and help maintain the company’s reputation for excellence in service delivery.
Key Responsibilities
Your main duties will include:
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Managing inbound customer inquiries with efficiency and empathy.
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Providing accurate, well-researched responses via phone and email.
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Driving sales initiatives for both new and existing clients.
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Evaluating and suggesting improvements in customer experience.
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Meeting KPIs including customer satisfaction and response rates.
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Working independently to achieve performance targets.
About You
You’re an excellent communicator with a natural ability to de-escalate tense situations. You care about helping others and constantly seek to improve your skills. You can handle responsibility, think independently, and stay focused on solutions—even in challenging scenarios.
Perks and Benefits
Working at Influx comes with a variety of benefits, including:
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🌍 100% remote work – collaborate with a global team from anywhere.
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💬 Inclusive and diverse company culture that fosters growth and creativity.
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🎯 Performance-based bonuses for exceeding expectations.
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📚 Opportunities for continuous learning and professional development.
Influx believes in creating a culture where everyone belongs, thrives, and contributes to meaningful customer relationships.
📍 Location: Nairobi (Remote)
💼 Job Type: Full-time
👉 Interested?
Apply now at Influx Careers and become part of a global company committed to service excellence and personal growth.
