SBM Bank Kenya is offering a fantastic opportunity for motivated individuals to join its team as Direct Sales Representatives. These positions are ideal for people who enjoy interacting with customers, have a passion for sales, and want to grow within the financial services industry.
The Direct Sales Representative will play a crucial role in driving the bank’s consumer banking business. This includes identifying sales opportunities, engaging potential customers, and promoting a wide range of banking products. By visiting scheme companies, conducting prospecting activities, and supporting marketing campaigns, the representative will help the bank reach its sales targets.
A strong focus of the job is on delivering consistent business growth. Representatives will be expected to generate high-quality leads, follow up effectively, and convert prospects into new account holders. They will also participate in consumer banking campaigns designed to boost awareness and increase uptake of financial products.
Beyond acquiring customers, the role requires maintaining solid relationships with scheme companies. Regular visits, courtesy calls, and service days help nurture strong partnerships and ensure that client needs are addressed promptly. Keeping accurate and updated records of the scheme portfolio is essential for safeguarding customer information and minimizing risks.
Exceptional customer service is also a major responsibility. Representatives must handle customer queries, resolve complaints within the required turnaround time, and support smooth account opening processes for new clients.
To qualify, applicants must hold at least a Diploma in a business-related discipline and have experience in sales, ideally within the banking industry. Strong networking skills, good understanding of banking products, attention to detail, and the ability to meet sales targets are essential.
Interested candidates can apply through the SBM Bank careers page at www.sbmbank.co.ke.
If you’re self-driven, results-oriented, and passionate about customer engagement, this could be the perfect role for you.
