Exciting Career Opportunity: Customer Marketing Lead at Safaricom Kenya

Are you a marketing leader looking for your next big challenge? Safaricom Kenya is currently recruiting a Customer Marketing Lead to join its Nairobi-based team. This role is perfect for professionals who thrive at the intersection of strategy, execution, and customer engagement.

In this role, you’ll help Safaricom stay ahead in the competitive telecommunications market by:

  • Crafting insight-driven marketing strategies that connect deeply with customers.

  • Working with sales, product, and channel teams to ensure campaigns are relevant and impactful.

  • Leading the execution of marketing plans that strengthen brand visibility and loyalty.

  • Managing a significant marketing budget, ensuring efficiency and measurable outcomes.

  • Partnering with media and creative agencies to deliver top-class campaigns.

  • Driving stakeholder alignment, ensuring Safaricom’s mission and business goals are reflected in every initiative.

The ideal candidate will hold a degree in a business-related field, have at least 6 years’ experience in sales and marketing leadership, and demonstrate proven success in using data-driven insights to fuel innovation. Experience managing large budgets and omni-channel strategies will be an added advantage.

If you’re passionate about shaping customer experiences and driving brand growth, this opportunity is for you.

👉 How to Apply:
Submit your application via Safaricom’s careers portal today and take the next step in your career.

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