Looking for a rewarding career in retail banking? Absa Bank Limited is on the lookout for proactive and motivated Lead Generators to join their Nairobi team. This role blends sales, customer service, and operational excellence, offering a pathway to develop a robust banking career.
Role Overview:
As a Lead Generator, you’ll be responsible for selling Absa Bank’s retail products, generating quality leads, and ensuring exceptional customer experiences. The role also involves operational compliance and contributing to team development.
Key Responsibilities:
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Sales Focus (60%): Sell and cross-sell Absa Bank products, follow up on leads, participate in campaigns, and complete account and loan documentation accurately.
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Customer Service (15%): Handle customer inquiries, resolve complaints, and keep clients informed about loan approvals and account updates.
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Compliance & Operations (15%): Ensure adherence to regulatory requirements, internal policies, and risk frameworks, maintaining accuracy in all submissions.
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Team Development (10%): Support peers, provide cover during absences, and participate in training and professional development initiatives.
Qualifications Required:
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FETC in Business, Commerce, or Management Studies.
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Strong interpersonal and communication skills.
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Passion for sales and customer service excellence.
Joining Absa Bank as a Lead Generator provides a platform to achieve sales targets, enhance customer relationships, and grow professionally within a respected financial institution.
How to Apply:
To apply, visit the Absa Bank Careers Portal and submit your application. Take the next step in your banking career today!
