Bolt Kenya is expanding its safety operations and seeking a qualified Safety Incident Manager to lead its crisis management efforts. This position plays a key role in ensuring that all safety-related incidents are managed with care, professionalism, and a commitment to continuous improvement.
The Safety Incident Manager will guide a team of specialists responsible for handling major customer safety incidents, working with internal and external stakeholders to maintain trust and deliver effective resolutions.
Your Core Duties Will Include:
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Responding to critical safety incidents with precision and empathy.
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Leading and mentoring safety teams to maintain world-class performance.
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Collaborating with Legal, Policy, and Product departments to address complex cases.
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Improving safety frameworks and ensuring consistency with Bolt’s global standards.
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Using analytics to drive operational efficiency and incident prevention.
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Leading safety-related projects to improve response systems and communication channels.
About the Role:
This is a full-time position based in Nairobi, Kenya, offering a chance to be part of a company that values innovation, accountability, and customer protection. Bolt’s Safety Team plays a critical role in shaping safe experiences across its global platform.
How to Apply:
If you’re passionate about safety management and thrive in fast-paced environments, visit bolt.eu to apply for this exciting opportunity.
