Looking to advance your insurance career with one of Kenya’s top financial services companies? Britam is currently seeking an experienced Assistant Claims Officer to join its medical claims management team in Nairobi.
In this role, you’ll take charge of the end-to-end policy cycle, from pre-authorization to claims settlement, ensuring that clients receive quality, affordable, and policy-compliant care.
Your Key Responsibilities Will Include:
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Vetting and approving both credit and reimbursement claims.
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Setting claim parameters such as reserves and authorization limits.
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Coordinating with healthcare providers and clients to ensure policy compliance.
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Reviewing and analyzing medical documentation for accuracy.
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Recommending cost-effective treatment options and promoting generic substitutions where suitable.
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Producing regular performance and financial reports for management.
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Ensuring all claims are processed promptly and efficiently.
Minimum Qualifications:
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Diploma or Degree in Nursing, Clinical Medicine, or Pharmacy.
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Professional insurance qualifications like FLMI, ACII, or IIK are preferred.
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5–8 years of experience in case management, with at least two years of supervisory exposure.
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A strong grasp of insurance principles and claims management best practices.
At Britam, you’ll be part of a team that values integrity, efficiency, and customer satisfaction.
If this sounds like your next career move, apply now via britam.taleo.net before the position closes.
